Cancellation Policy

Before dispatch

Contact us as soon as possible if you need to cancel or change an order. If fulfilment has not started and the parcel has not been dispatched, we will cancel the order or help change the item, subject to stock.

After dispatch

A dispatched parcel normally cannot be recalled. If the delivered product is damaged, defective, missing or wrong, the Refund and Returns Policy applies.

If we cancel

If stock is unavailable, the address cannot be served, payment verification fails or an obvious pricing error is found, we may cancel the order and will refund the amount received for that order.

Refund timing

An approved cancellation refund is returned to the original payment method and normally initiated within 5–7 working days.

Contact

WhatsApp / Call: +91 97299 91755
Email: [email protected]

Last updated 4 August 2026.

Cancellation Policy | Vpnam | Vpnam