- Video & Damage Package Terms for Return :- We request you to kindly check your packet at the delivery time of all the products that you are purchasing with vpnam.com, Check your packet to see if your packet has been opened or broken. If you found your packet is opened or broken, then we request to you please not accept it and take a photo or a video of it, we can ask for a video or photo if needed. If your packet is open or broken and you accept it, some of it is missing, or it is changed or it is broken, then we will not be responsible for it. We also have a request from you, while opening your packet, please make a good video of it, in which your packet should be visible from all sides and it should not be opened or broken. The video will keep telling you until the packet shows what happened and how it turned out, if something is not right or something is missing in that packet, then please mail or whatsApp us that video. Mail Id – email@example.com WhatsApp: +44-7709883146 & +91-9729991751. If you are unable to provide us a video while opening your package, we will have no responsibility if something changes, breaks or misses.
- If a customer would like to return the product then the customer is bound to pay courier charges of ₹ 240 or more according to the product 3% payment gateway charge, If the delivery address was of India, For International shipment then we will deduct USD $ 20 per items for shipping charge + 3% payment gateway charge. But there’s a good chance that if you ask for payment in the wallet you do not have to pay 3% payment gateway charges.
- To return or exchange a product or report any damages in transit please get in touch with our customer care within 1 day of delivery at 080-48122698 between 9:00 am to 6:00 pm (ist) or email us at firstname.lastname@example.org with your order number, date of transaction, delivery address and an image of the wrongfully delivered or defective item. Our customer care team will look into the issue and respond to you within 48 working hours.
Easy online domestic and international returns and exchanges
It’s easier than you think. Follow these simple steps to return your purchase by mail:
1.On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
2.pack your return securely, in the original package if possible, and include your completed invoice.
3.courier the parcel back to us at Vpnam.com Plot No 240, Bhawani Enclave, Village – Bhondsi, Sohna Road, Gurgaon, Haryana, India, Postal Code- 122102, Mob – +91-9729991799
If you have any query please contact us at :-
Vpanam Global Pvt Ltd, Plot No 240, Ground Floor, Bhawani Enclave, Village – Bhondsi, Sohna Road, Gurgaon, Haryana, India, Postal Code- 122102
Phone: +91-80-48122698, WhatsApp: +44-7709883146 & +91-9729991751